Managing Agent Service – Terms of Service

Comporth LLC | Last updated: June 1, 2026

ServicePhiladelphia Managing Agent and rental-property mail services
ProviderComporth LLC, 50 S 16th St, FL 17, Philadelphia, PA 19102
Primary FunctionReceipt, administrative review, digitization, and electronic delivery of property-related municipal and utility correspondence
Important LimitsNo property management, tenant communications, legal advice, compliance management, inspections, bill payment, licensing, or substantive response services

These Terms of Service (the “Terms”) govern use of the Managing Agent Service offered by Comporth LLC (“Comporth,” “we,” “us,” or “our”) for owners of rental properties in Philadelphia. By enrolling in, paying for, renewing, or using the Service, the property owner or authorized representative (“Client,” “Owner,” or “you”) agrees to these Terms.

These Terms are intended to describe a limited administrative service. They do not create a property management relationship, a legal-services relationship, or an assumption by Comporth of the Owner’s landlord, regulatory, tax, maintenance, tenant, or operational obligations.

1. Service Purpose and Legal Context

The Service is designed to support the Philadelphia requirement that certain rental property owners designate a managing agent who lives in or maintains an office within the City of Philadelphia.

For each enrolled rental property, Client designates Comporth for the limited purpose of receiving and accepting property-related notices, orders, violations, summonses, utility-related correspondence, service of process, and other communications issued by the Department of Licenses & Inspections or other City departments or municipal agencies.

2. Eligibility, Authority, and Enrollment

Client represents that Client owns, controls, or is authorized to enroll each rental property submitted for the Service. Client must provide complete and accurate property, ownership, billing, and contact information during enrollment and must keep that information current.

The Service becomes effective on the date Client enrolls, submits payment, or otherwise accepts these Terms, unless Comporth confirms a different effective date in writing.

3. Appointment of Managing Agent

Client appoints Comporth LLC, 50 S 16th St, FL 17, Philadelphia, PA 19102, as managing agent for the rental property or properties identified during enrollment.

Comporth maintains a physical office within the City of Philadelphia and acts through appropriate personnel for the limited administrative receipt functions described in these Terms. The appointment is non-exclusive and limited in scope.

4. Included Services

Subject to these Terms, the Service is limited to the following administrative activities:

  • Receiving and accepting City of Philadelphia notices, orders, violations, summonses, and related rental-property correspondence.
  • Receiving and accepting Department of Licenses & Inspections communications and rental license or inspection correspondence.
  • Receiving utility bills, shut-off notices, and utility service communications associated with the enrolled rental property.
  • Conducting administrative review of correspondence for identification and categorization.
  • Acknowledging receipt where required for the limited correspondence-receipt function.
  • Digitizing correspondence and delivering it to Client through confidential digital storage, electronic notification, or another method Comporth makes available.

5. Services Not Included

The Service does not include, and Comporth disclaims any obligation to provide, any service not expressly listed as included. Without limiting the foregoing, Comporth does not:

  • Manage the rental property or assume operational control over the property.
  • Communicate with tenants or handle tenant complaints, rental disputes, rent collection, habitability matters, maintenance requests, routine maintenance, or emergency maintenance.
  • Respond substantively to notices, violations, orders, summonses, legal claims, or enforcement actions.
  • Schedule, coordinate, attend, or pass inspections.
  • Pay bills, utilities, fines, fees, penalties, taxes, or other amounts on Client’s behalf.
  • Obtain, renew, amend, or maintain licenses, permits, tax accounts, or certificates.
  • Provide legal, accounting, tax, expediting, compliance, property management, or regulatory advice.
  • Perform any other Comporth service or operation unless separately agreed in writing.

6. Client Responsibilities

All legal, regulatory, operational, landlord, tax, licensing, maintenance, habitability, and compliance obligations remain solely with Client. Client is responsible for:

  • Promptly reviewing all correspondence delivered or made available through the Service.
  • Taking all required action in response to notices, orders, violations, summonses, utility communications, service of process, or other correspondence.
  • Maintaining all required rental licenses, permits, taxes, registrations, and approvals.
  • Providing tenants with all legally required contact information, including the person or entity responsible for routine and emergency maintenance if that person or entity is not Comporth.
  • Keeping Client’s contact, billing, ownership, and property information accurate and current.
  • Immediately forwarding to Comporth any rental-property-related correspondence received outside the Service.
  • Downloading and retaining copies of correspondence and records needed for Client’s files.

7. No Authority Beyond Receipt

Comporth’s authority is strictly limited to receiving and accepting correspondence and service-related communications for the enrolled rental property. Comporth is not authorized to make representations on Client’s behalf, file responses, admit liability, waive rights, accept settlements, bind Client contractually, communicate with tenants as manager, or otherwise act as Client’s agent beyond the limited receipt function described in these Terms.

Notice provided to or service of process served upon Comporth at its designated Philadelphia address may constitute legal notice to Client for matters related to the enrolled rental property. Client remains responsible for monitoring and responding to all such matters.

8. Digital Storage, Mail Handling, and Records

Correspondence may be stored in a secure digital system while Client’s subscription is active. Comporth may provide electronic delivery, notice of availability, or digital access rather than physical forwarding unless a different method is expressly offered and accepted.

Client is responsible for downloading and retaining copies of records. Physical mail may be securely destroyed after digitization unless Client requests and pays for an available forwarding, pickup, or retention option before destruction. Access to digital records may be suspended or terminated after cancellation, expiration, or nonpayment.

9. Fees, Billing, Renewals, and Refunds

Fees are billed in advance for the selected subscription term and are non-refundable except as expressly stated by Comporth in writing. Payment-card, ACH, debit-card, credit-card, processing, administrative, forwarding, or other third-party fees may apply.

Unless canceled as described in these Terms, subscriptions may automatically renew for successive one-year terms. Client authorizes Comporth and its payment processor to charge the payment method on file for renewal fees and applicable charges.

If a grandfathered, introductory, promotional, or discounted price is offered, it remains available only under the conditions stated by Comporth for that offer. Late payment, failed renewal payment, cancellation, lapse in service, misrepresentation, or other stated conditions may result in loss of discounted pricing and conversion to the then-current standard rate.

If Comporth provides an eligible prorated refund, the refund may be calculated by deducting the monthly or partial-month value of Service used from amounts paid. No refund is required where termination results from nonpayment, misrepresentation, regulatory violations, unauthorized use, or conduct exposing Comporth to liability.

10. Cancellation and Termination

Client may cancel the Service by providing written notice before the renewal date and, where an auto-renewal payment is scheduled, at least ten (10) days before the scheduled auto-renewal payment date.

Comporth may suspend or terminate the Service immediately for nonpayment, failed payment authorization, misrepresentation, fraud, unlawful use, regulatory risk exposure, unauthorized use of Comporth’s address, excessive or prohibited mail, conduct that interferes with performance, or any other material breach of these Terms.

Upon termination, if Client continues operating the rental business, Client must immediately designate a new managing agent or otherwise satisfy applicable legal requirements. Termination does not relieve Client of outstanding payment obligations or responsibilities arising before termination.

11. Prohibited and Unauthorized Use

Client may not use Comporth’s name, address, Service, or personnel for any purpose outside the limited Service. Prohibited uses include using the address as a general business address, personal mailing address, tenant contact address for matters Comporth does not handle, licensing address beyond the enrolled Service purpose, registered-office address, tax address, or address for unrelated entities or properties unless Comporth separately agrees in writing.

12. No Guarantee or Warranty

The Service is provided as an administrative receipt and delivery service. Comporth does not guarantee license approval, inspection outcomes, compliance status, approval timelines, government processing speed, postal delivery timing, prevention of enforcement, avoidance of fines, or any particular legal or regulatory result.

All government approvals, enforcement actions, examiner decisions, inspection outcomes, agency timelines, and regulatory determinations remain within the discretion of the relevant authority. The Service is provided without warranties of any kind to the fullest extent permitted by law.

13. Limitation of Liability

To the fullest extent permitted by law, Comporth’s total liability arising from or relating to the Service will not exceed the fees paid by Client for the specific Managing Agent Service giving rise to the claim.

Comporth will not be liable for government delays, examiner discretion, postal delays, utility-provider action, Client inaction, tenant disputes, third-party errors, missed deadlines after delivery or notice of correspondence, regulatory enforcement, fines, penalties, lost profits, consequential damages, or events beyond Comporth’s reasonable control.

14. Indemnification

Client agrees to indemnify, defend, and hold harmless Comporth and its owners, officers, employees, contractors, and agents from and against any claims, fines, penalties, losses, damages, liabilities, costs, legal actions, or expenses arising from or related to Client’s property, noncompliance, failure to act, maintenance issues, tenant disputes, rental disputes, habitability claims, regulatory violations, unpaid charges, false or incomplete information, unauthorized use of the Service, or reliance on the Service as a substitute for legal, operational, or compliance action.

15. Confidentiality and Communications

Comporth will use reasonable administrative measures to handle Client correspondence through confidential digital storage or electronic delivery methods. Client acknowledges that no storage, transmission, or notification method can be guaranteed to be error-free or uninterrupted.

Client consents to receive electronic notices, service updates, billing communications, and correspondence notifications at the email address, phone number, portal account, or other contact method provided by Client.

16. Changes to the Service or Terms

Comporth may update the Service, pricing, administrative procedures, address-use rules, storage practices, or these Terms from time to time. Updated Terms will apply prospectively after posting, notice, renewal, continued use, or other acceptance method made available by Comporth. Material changes do not relieve Client of obligations that arose before the change.

17. Force Majeure

Comporth will not be liable for delay or failure to perform caused by events beyond its reasonable control, including government shutdowns, legislative or regulatory changes, labor disruptions, natural disasters, severe weather, utility outages, cyber incidents, telecommunications failures, postal disruptions, payment processor outages, acts of government, or other similar events.

18. Relationship to Other Agreements

If Client signs a separate written Managing Agent agreement or order form with Comporth, that signed agreement or order form controls to the extent it directly conflicts with these Terms. Otherwise, these Terms govern Client’s access to and use of the Managing Agent Service.

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Comporth LLC
50 S 16th Street, 17th FL
Philadelphia, PA 19102

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